As Southport prepares itself for a unique year of extraordinary cultural activity in 2026, Southport BID business can attend workshops focused on maximising the impact of a busy events calendar.
Starting in late November 2025, InvestSefton have launched a series of FREE workshops designed to boost your creativity, strengthen your marketing capabilities, and elevate your customer experience – giving your business the confidence to REALLY make the most of what is anticipated to be a never-before-experienced & exciting 12 months for Southport.
Over 3 workshops, InvestSefton and our Expert Hosts will help you discover the next level for your business, covering 3 key themes:
Monday 24th November 2025 Workshop 1 (morning session) Developing an Experience
Monday 24th November 2025 Workshop 1 (evening session) Developing an Experience
Think creatively to develop fresh and engaging customer focussed ideas for your business, during Southport’s biggest year yet!
Hosted by growth strategy expert Lisa Pearson from Luminare Consulting, this workshop will provide inspiration, ideas and planning tips for businesses to tap into, ensuring you’re aligned with the exciting schedule of event themes and experiences scheduled for Elegantly Eccentric 2026
Tuesday 13th January 2026 Workshop 2 (morning session) social media and marketing
Tuesday 13th January 2026 Workshop 2 (evening session) social media & marketing
Market your business simply and effectively, with practical marketing and sales driving tips and expert guidance.
Jointly hosted by Phil Edwards, ETC Consulting and digital marketing & social media specialist, Hannah-Natalie Hosanee, Consume Communications Ltd, this is a practical, interactive workshop to help businesses understand how to build customer loyalty, maximise turnover around key events, boost your brand and attract more customers, online – with simple tips and tricks to use low cost marketing tools and social media platforms effectively.
Monday 19th January 2026 Workshop 3 (morning session) Hospitality
Monday 19th January 2026 Workshop 3 (evening session) Hospitality
Deliver outstanding customer service, ensuring every visitor leaves with a great impression of your business — and Southport!
Led by UK hospitality training specialist, Andrew Kemsley of 10 Hospitality, this workshop will inspire businesses to take their guest experience to the next level – transforming everyday interactions into memorable moments by challenging traditional approaches to customer service delivery.
There’s no obligation to attend all three workshops in the series, you can dip in and out of the sessions that suit your business needs best, however, we recommend you attend the full workshop series to maximise your business in Southport in 2026.
There is a choice of two times for each of the 3 themed workshops- either 10.00am-12.00am or 6.00pm-8.00pm.
All workshops will take place at Eastbank (Enterprise Arcade) Eastbank Street, Southport.
Visit the Invest Sefton events page to book your place.
